Refunds are only available on unopened and sealed products within 30 days of purchase by contacting us.
If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days.
Prior to returning items a customer must contact us to receive return authorization. Items returned without express written authorization from Good Alternatives will not be refunded. Once an authorized returned item has been received, you will be notified, and a refund will be issued. Processing time can be difficult to predict, so we cannot make specific guarantees on refunds, but please do not hesitate to reach out to Good Alternatives if a refund has not appeared within 6-10 business days.